Terms & Condition

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Terms & Conditions

Last Updated: 01-aug-2025

Welcome to Biriyani Appi! By using our website, mobile app, or services, you agree to comply with the following terms and conditions. Please read them carefully.


1. Acceptance of Terms

By accessing or using our platform, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our services.


2. Services Provided

Biriyani Appi offers online food ordering and delivery services. Availability may vary based on your location.


3. Orders & Payments

  • All prices are listed in Bangladeshi Taka (BDT).

  • Payment can be made via cash on delivery or online payment gateways.

  • Once an order is confirmed, it cannot be canceled unless agreed upon by Biriyani Appi.


4. Delivery Policy

  • Delivery charges vary depending on your location.

  • Estimated delivery times are provided, but actual times may vary due to traffic, weather, or other factors.

  • You must ensure your delivery address is accurate.


5. Refund & Replacement Policy

  • Refunds or replacements are provided only in cases of wrong or damaged food items.

  • Customers must report issues within 2 hours of delivery.


6. User Responsibilities

  • Provide accurate information during registration and ordering.

  • Do not use our platform for fraudulent or unlawful purposes.


7. Intellectual Property

All content, logos, and images on our platform are the property of Biriyani Appi and cannot be used without permission.


8. Limitation of Liability

Biriyani Appi is not liable for delays, losses, or damages caused by third-party delivery services, events beyond our control, or incorrect user information.


9. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services after updates means you accept the revised terms.


10. Contact Us

📧 Email: info@biriyaniappi.com
📞 Phone: +8801775595146